Customer Service

We’R Fitness puts great emphasis on the service and support of our customers. Our team’s response time is guaranteed to be within 48 hours.  Our team of technicians is comprised of industry experts who are passionate about their work, have excelled in their skill-sets, and have extensive background with wide variety of fitness and health equipment. With over 15 full time dedicated and experienced technicians, we put great focus on minimising down time of our products. 

 

 

DELIVERY & INSTALLATION
  • With over 30 years of experience our delivery team endeavors to deliver and install equipment in a safe and professional manor for the convenience of our clients.

TECHNICAL SUPPORT
  • We invest in keeping a large inventory of spare parts in our warehouse. These are the common wear and tear parts in order to avoid long waits. All parts are original.
PREVENTIVE MAINTENANCE
  • We ‘R Fitness provides warranty’s for all products. We also offer preventative maintenance in order to keep equipment operational with as little down time as possible.

Our Customer Service is available to answer your calls from 9.00am to 5.45pm, Monday to Friday.

Service Contact : +603 6141 4828

Whatsapp : +6012 588 5569

Email : cs@wer-fitness.com

Once we are contacted, one of our technicians will respond to your request within 48 working hours.